The Cost of Old Technology
A Business Held Hostage
In July 2024, a small industrial supply company faced an IT nightmare. Their longtime IT partner quit without warning, simultaneously taking critical data, passwords, and servers with him. Overnight, sales reports, commission calculations, and financial records were locked behind credentials registered in his name. The business was frozen, unable to access its own operations.
The Desperate Search for a Fix
With payroll deadlines looming and financial data out of reach, the company called in local IT rescue firms. But after multiple failed attempts, it became clear: this wasn’t just a password reset issue. Their IT partner recommended Ablesoft Solutions to help them grapple with getting access to their reports used for day-to-day operations. One of which calculated commissions across their sales team.
When Ablesoft stepped in, they quickly uncovered a larger problem. For four years, the owner had been forced to patch together financial records on weekends, correcting banking discrepancies, payables, and receivables that outdated technology and underperforming staff had left in disarray. When the IT crisis hit, the company’s fragile foundation crumbled. For several months, a team of four, including the owner, spent 5–8 hours a day manually reviewing thousands of commission records just to keep payroll running.
Rebuilding from the Ground Up
Ablesoft took a direct, hands-on approach. Meeting with the company onsite, they mapped out workflows and identified critical failures in data access. They coordinated with different IT resources to troubleshoot issues, working through layers of outdated processes and security gaps. Understanding the urgency, they presented multiple paths forward, some requiring major system changes, others offering quicker fixes. The company wanted a solution that would restore operations without forcing an expensive overhaul, so Ablesoft tailored its approach to that need.
By September 2024, Ablesoft had achieved what once seemed impossible. Critical reports were retrieved, commission data was reconstructed, and years of missing records, incorrect percentages, and financial inconsistencies were corrected. Payroll was back on track, and the company regained control of its operations.
The Cost of Doing Nothing Vs. The Value of Ablesoft
Had the company opted for a full system overhaul, the price tag could have exceeded $100,000. A short-term “patch” fix from another provider? $8,000, with no guarantee of long-term stability. Instead, Ablesoft delivered a smarter, cost-effective solution by restoring access, securing financial data, and fixing the core issues without breaking the bank. No more manual reconciling, no more sleepless nights over missing reports. Office-wide training ensured the company would never again rely on a single gatekeeper for critical operations.
Most importantly, the owner and team were no longer at the mercy of old technology or unreliable staff. They had stability. They had control. And for the first time in years, they had peace of mind.